Get in touch with our team
Support at Freespino is available to help with questions, account-related issues, technical concerns, or general feedback. Our team can assist with logins, verification, deposits and withdrawals, or report bugs. You can reach us through email, in-site live chat or phone for fast, practical help across Canada. We aim to respond promptly and guide you through any issue so your play stays smooth and secure. English-language support across provinces.
| Department | Contact |
|---|---|
| Customer Support | Email: [email protected], Live chat (fast response) |
| General Enquiries | Email: [email protected], billing & general questions |
| Affiliate Enquiries | Email: [email protected], partnerships & tracking |
| Phone | +1 416 582 3491 (Mon-Fri) |
| Working Hours | Mon-Fri, 09:00-18:00 ET; limited weekend email support |
Contact by email
Email is the best way to reach us for detailed requests, account issues, or when you need to send documents. Please include a clear subject line, your account ID, and up-to-date contact details so we can review your case without delay. Attach relevant files and expect a response within a few business days depending on the request.
Contact Form
NameEmailMessageSend messageResponse Time
Our support team aims to respond promptly to all inquiries. Most requests receive a reply within one business day. Some issues that require verification or specialist review may take longer, depending on their complexity and the information needed. If your matter is urgent, please note response times can vary during weekends and public holidays in Canada.
Feedback
We'd love to hear from you. Share feedback, suggestions, or ideas to help improve the site and your experience. Every message is reviewed carefully by our team and used to refine features, promotions and support. Send your thoughts to [email protected] or use the feedback form on the site. We read and act on submissions regularly.